100% Cashback Rules FAQ:
Q1: Can I use the 100% cashback offered by BlackTree to purchase garments, perfumes, or accessories?
A1: Yes, the 100% cashback offered by BlackTree Foods is exclusively applicable to the purchase of fashion items. It can be utilized for buying garments, perfumes, or accessories from the BlackTree brand
Q2: How can I create an account with BlackTree to be eligible for the 100% cashback?
A2: To create an account with BlackTree, you can visit the BlackTree website and click on the "Create account" option. Make sure to provide your correct address, email ID, and mobile number during the registration process.
Q3: How can I redeem the cashback amount received from BlackTree?
A3: In order to redeem the cashback amount, you need to place an order using your mobile phone. During the checkout process, select the payment method as "Pay via Wallet" and you can use the cashback for the payment.
Q4: Can I use the cashback amount to purchase food items again?
A4: No, it is mandatory to refrain from using the cashback amount to purchase food items again. If you do so, your order will be canceled. However, you can use the cashback amount to buy BlackTree brand clothing, footwear, accessories, perfumes, etc.
Q5: What is the maximum amount of cashback that can be redeemed per transaction?
A5: The maximum amount of cashback that can be redeemed per transaction is ₹1000. Before making a purchase, ensure that you can redeem the cashback amount up to ₹1000 in a single transaction. Any remaining amount can be utilized in another transaction. Please note that the company may set a minimum transaction limit, ranging from ₹1 to ₹1000, which is subject to change from time to time.
Q6: Can products purchased using cashback be returned?
A6: Generally, products purchased using cashback cannot be returned unless there is a size issue or a defect in the product. In such cases, you can request a replacement within four days of receiving the product.
Q7: Can the terms of the cashback be amended by the company?
A7: Yes, the company reserves the right to amend the terms of the cashback at any time without prior notice. They have the authority to execute changes independently.
Q8: Is the cashback provided by BlackTree transferable as hard cash or through digital payment platforms like Paytm or Google Pay?
A8: No, the cashback provided by BlackTree cannot be obtained or transferred as hard cash, nor can it be received through payment platforms such as Paytm or Google Pay. The cashback amount will be credited to your BlackTree wallet, and its validity will be unlimited.
Q9: How long is the cashback amount valid in my BlackTree wallet?
A9: The cashback amount credited to your BlackTree wallet does not have an expiration date. It remains valid indefinitely, allowing you to use it for future purchases.
Q10: Can I make a purchase on BlackTree without having an account?
A10: No, in order to be eligible for the 100% cashback offer, you must have an account with BlackTree. To create an account, visit the BlackTree website and click on the "Create account" option. It is mandatory to provide your correct address, email ID, and mobile number during the registration process for the security of your wallet balance.
Q11: Can I redeem the cashback amount for any type of order?
A11: Yes, you can redeem the cashback amount for any order made through BlackTree. During the checkout process, simply select "Pay via Wallet" as the payment method, and the cashback will be applied towards the total amount.
Q12: What happens if I encounter an issue with the size or a defect in a product purchased using cashback?
A12: If you encounter a size issue or a defect in a product purchased using cashback, you can request a replacement within four days of receiving the product. BlackTree will facilitate the replacement process in such cases.
Q13: Can the terms and conditions of the cashback offer be modified by BlackTree?
A13: Yes, BlackTree reserves the right to modify the terms and conditions of the cashback offer at any time without prior notice. It is important to stay updated with the latest terms and conditions as they may change independently.
